General Information

UNL Mail Services handles more than 25,000 pieces of mail each working day. Mail Services personnel exchange mail at one location per building once each workday. If you have delivery/pick up questions, please call Mail Collection & Delivery, 2-2533.

Preparation of Campus Mail

1. Addressing Campus Mail. Use the addressee's name and the departmental name, address, and campus zip code. All information is available in the campus Centrex telephone directory.
2. Manila envelopes. The use and reuse of manila envelopes for campus mail is encouraged but not required. Be sure when reusing manila envelopes that the previous addresses on the front and back of the envelopes are obliterated so there is no question as to whom the envelope is to be delivered.
3. Banding. Campus mail should be banded separately from USPS outgoing mail in your mail delivery/pick up box.
4. Off-campus deliveries. Mail to the following addresses is also delivered by Mail Services:

   UNL Residence Halls (only campus mail)

   University of Nebraska Foundation, 1010 Lincoln Mall (0650)

   NE Press, 1111 Lincoln Mail (0630)

   Center on Children, Families, and the Law, 121 S. 13th, Suite 302 (0227)

   Public Policy, 121 S. 13th, Suite 303 (0228)

   Gallup Research Center, 200 N. 11th (0241)

   Center for Great Plains Studies, 1155 Q St. (0214)

5. Courier delivery. Campus mail service via courier is available daily to UNO, UNMC and most state agencies. Please use manila envelopes with your return address and mark clearly "UNO Courier", "UNMC Courier" or "Interagency Mail". The Omaha courier exchanges mail with Mail Services at 8 a.m. Mail to most state agencies, the Governor, and the Nebraska Legislature is exchanged by Mail Services with the State Office Building at 9 a.m.
   Return Address. Mail delivered by courier exchange to the Statehouse/state office building interagency mail, including the Governor and Unicameral Senators, requires a complete return address and will not be accepted by the receiving state office if the return address is missing.

Preparation of Outgoing USPS Mail

If you have mail processing questions please call 2-9970.

1. All outgoing mail must have a University return address-name of the University, department division, department name, department address, department P.O. box number, city, state, and department ZIP+4. Example: University of Nebraska-Lincoln (must be top line)

   University Services

   Mail & Distribution Services

   1100 No 17th St

   P.O. Box 880699

   Lincoln, NE 68588-0699

   Outgoing mail which has a personal return address or which is not official University business mail will NOT be processed through Mail Services. This mail will be returned to sender.
2. Mail Services attempts to provide each department with postage discounts whenever available. As a result of mail classification reform initiated by the USPS, there are regulations that determine how mailing addresses must/should be prepared to qualify for discounts.
   1. Address must be typed or computer generated (no handwritten addresses).
   2. Address must be complete with a city, state, and 5-digit ZIP code.
   3. Address must be 10 to 12-point type, letters not touching, and preferably sans serif (no feet on letters).
   4. Address should use standard USPS abbreviations. (Publication 28, Postal Addressing Standards)
3. First-Class USPS Mail Metering
   1. Mail Services equipment will meter and seal envelopes in one operation. Do not fold down the glued flap on the envelope, instead, leave the flap up. The department must seal all envelopes with flaps on end.
   2. Flat mail (larger than letter size). Mark directly to left of delivery address the classification, e.g., first-class, standard-class, UPS. If you do not mark the classification, Mail Services will meter at lowest cost.
   3. Thick envelopes (over 3/16") often jam metering equipment. Also, do not put paper clips, pens, pins or any other objects in envelopes; instead please use manila envelopes for items other than paper.
   4. Check with Mail Services about pre-metering envelopes with items over 3/16" thickness.
4. Generic Business Reply Mail Envelopes. Business reply envelopes are available for purchase from Mail Services. These envelopes qualify for discount rates on postage and are immediately available. These envelopes have UNL return address, but can be identified for delivery/billing purposes by inserting a 4-digit departmental code in the upper left-hand corner of the envelope. Call 2-2533 with questions or to place an order for envelopes. Please limit your request to 1,000 or less envelopes.
5. International Mail. Mail and parcels for delivery in a foreign country must include name of addressee, street address or box number, city, province, and country.
   1. The name of the country needs to be written in English without abbreviation.
   2. Must be in an envelope (no self-mailers).
6. COD-see UPS COD.
7. Other Mailing Options.
   1. Expedited services vendors-USPS Express Mail, DHL/Airborne, UPS and Federal Express. Call 2-9970 for schedules, supplies and information. Evaluate the need for overnight or two-day delivery service as the cost of two-day service is greatly reduced. USPS Priority Mail is also an option but provides no delivery date guarantee.
      1. Mark the envelope "Expedited Services" if you want Mail Services to determine which service is least expensive yet provides adequate overnight service, OR mark the envelope with the name of the vendor you have selected.
      2. Mark the envelope to indicating as to whether you want overnight, second business day delivery or Priority Mail (USPS).
      3. Fill out the bill completely, ESPECIALLY the 4-digit campus ZIP code and the name/department of the sender which will allow us to properly re-bill the cost of delivery.
      4. Remember no vendor other than USPS can deliver to a post office box.
      5. Remember vendors other than USPS Express Mail may have additional charges for Saturday delivery or may have no Saturday service.
   2. UPS COD. If you need to mail COD, the only service currently available from Mail Services is UPS COD.
   3. When preparing registered, certified, and insured mail, call Mail Services for regulation and preparation information. Please remember that registered mail:
      1. Must have return address and mailing address written directly on package. (self-sticking tapes will not accept inked date stamp)
      2. Cannot use padded envelopes (Jiffy Pac).
      3. Includes insurance.
      4. All seams on envelope or package must be sealed with gummed tape, as they are date stamped by USPS for security.
      5. Must be signed for each time it changes hands; remains under lock and key in route.
      6. Ask for return receipt (if needed).
      7. Delivery will generally be delayed due to special handling.

Building Mail Exchange

1. Mail is exchanged in each building according to a published schedule. Your building schedule is available by calling 2-2533. Please pick up your incoming mail prior to our next delivery or it will be carried back to Mail Services.
2. Separate and bundle (rubberband) each department 4-digit ZIP code into the following categories of mail to assure prompt handling, processing, and postage discounts:
   1. All outgoing letter-size mail.
   2. Outgoing mail flats (larger than letter size).
   3. Foreign mail or mail requiring special services, e.g., registered, certified, expedited.
   4. Campus mail (letter size).
   5. Campus flats (larger than letter size).
3. Special Pick up. Call Mail Collection & Delivery, 2-2533, for special pick up of large volumes of mail or heavy parcels. Notify Mail Services as soon as possible as we prepare equipment according to need.

Change of Address/Name Deletion/Name Addition

1. Department Moves. Notify Mail Collection & Delivery, 2-2533, of departmental moves as soon as possible as the move may require route and schedule changes and/or adjustment of building mail exchange boxes.
2. Faculty and staff address/name deletion/name addition. To assure delivery of mail be sure the following information is updated:
   1. Complete a new PDF for each person. Contact Data Entry if you have questions about the PDF.
   2. Complete a blue Centrex Directory information change card.
   3. Mail and Distribution Services does NOT change addresses.